Self Service Licensing Center

Q: How do I get help with a commercial Altera software license?

Log in to the SSLC portal, select Help, and then select Need Help?

Q: How do I get help with an evaluation or non-commercial Altera software license?

Visit the Altera Community forums. Altera application engineers monitor the forums and provide assistance there.

Q: I have not received the email containing my Altera license details. What should I do?

Confirm that you are monitoring the email address associated with the license.Check your spam or junk folder.Log in to the SSLC portal and check whether the license is available there. You do not need the license email to access or begin using a license that is already available in the portal.

Q: I purchased a license through a distributor, but I have not received the expected email. What should I do?

Confirm that you are monitoring the email address associated with the license.Check your spam or junk folder.Log in to the SSLC portal and check whether the license is available there. You do not need the license email to access or begin using a license that is already available in the portal.If you still need assistance, contact the distributor or submit a request through Contact Altera.

Q: How do I purchase or renew an Altera software license?

Submit a request through Contact Altera. The appropriate Altera team will follow up with you.

Q: Where can I find additional software licensing FAQs?

Review the Altera FPGA software installation and licensing FAQs.

The Self Service Licensing Center (SSLC) is a web-based portal for activating and managing software licenses for FPGA software

SSLC

The Self Service Licensing Center (SSLC) is a web-based portal for activating and managing software licenses for FPGA software, including Quartus Prime and legacy Altera tools. It allows customers to view entitlements, generate and download license files, and manage licenses without contacting support.

The SSLC connects software entitlements to specific systems by using required hardware information, such as a NIC ID or host ID - collected in advance based on the license type and operating system.